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  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Seeking help for debugging

Version
3.20.9
Website URL
http://www.ilcpichost.net
PHP version
7.4.21
Database driver
MariaDB
Database version
5.5.5-10.3.29-MariaDB-1:10.3.29+maria~focal
Web browser
Opera & Chrome
Bodtje

Bodtje

Chevereto Member
Hello everyone,

after upgrading to the latest version I got this notice:
  • System database is outdated. You need to run the update tool.
After clicking on 'update' I get a 500 server error.
Technical support told me to debug and error report before they can help. However I'm not at all a savvy in this matter.
Would someone be so kind as to explain in a simple way what I should do to obtain these error reports?

Huge thanks in advance,
Bodtje
 
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