• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Scrolling to the bottom of a password-protected album when "endless scrolling" is enabled results in an error

Status
Not open for further replies.

gareth.uk

Chevereto Member
*️⃣ Must open one ticket per issue. If you are experiencing multiple issues don't hesitate to create multiple tickets for each issue.

▶ Reproduction steps
  1. In Settings > Listings, set "List Pagination Mode" to "Endless scrolling"
  2. Create a password-protected album
  3. Upload enough content to cause pagination
  4. View the album as an unauthenticated user who inputs the correct password
  5. Scroll down
😢 Unexpected result
  • Observe that the content is not paginated and instead you get an error: Error: ⭕️ Something went wrong • Incident ID:6385387de470e

📃 Error log message

Since the error only occurs for users who are not logged in, I can't capture the error (which only administrators see).
 
If I set the set the pagination to "classic pagination", the anonymous user who entered the correct password can paginate through the content without seeing an error. And an administrator can paginate through the content even while in "endless scrolling". So it definitely looks like an issue affecting specifically "endless scrolling" for anonymous users - or at least non-admin users - on password-protected albums.
 
Last edited:
🔒 This bug report is locked pending 60 day resolution. Having same issue? Give a like to say "me too".
 
This bug status has changed to pending release (target 4.0.7)
 
Status
Not open for further replies.
Back
Top