• Remember to address to the Bug Tracking guidelines and to follow the instructions in the post ticket template.
  • Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Must read Re: Something went wrong

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Version
4.X
Website URL
https://chevereto.com
PHP version
8
Database driver
MySQL
Database version
All
Web browser
Cromino
Rodolfo

Rodolfo

👑 Chevereto Godlike
Chevereto Staff
Administrator
Got one of these and don't know what it means?

1664545439708.png
  1. Don't panic!
  2. Read above the support checklist, this is an error report in production context that is documented.
  3. Once you get the actual error (like this) open a bug ticket.
If you need a quick way to retrieve the error, go to Dashboard > Settings > System and enable Debug errors, click "Save changes" at the bottom. When the error happens again it will be disclosing the actual error message (not the ambiguous "Something went wrong" message).

1713826489850.png

If you don't have access to the dashboard you will require to follow the manual Debug guide.

We can debug and fix this for you, purchase Installation support and you will get the system working same day.
 
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