Problem saving license key to enable PRO

[friv]

Hello folks

I am facing with a problem when i want to paste license key in admin panel to enable pro features.
When i paste code and press "Save changes" button nothing happen.

Did somebody have a same issue?

 

[Rodolfo]

Hello, thanks for reporting.

I'm inspecting why this is happening, in the meantime you can manually bind the license:

1. Create app/CHEVERETO_LICENSE_KEY.php with the following contents:

return 'xyz_abcd1234xyzz.......';

2. Go to /dashboard and click the "Upgrade now" button.

 

[lightblue]

Hello, thanks for reporting.

I'm inspecting why this is happening, in the meantime you can manually bind the license:

1. Create app/CHEVERETO_LICENSE_KEY.php with the following contents:

return 'xyz_abcd1234xyzz.......';

2. Go to /dashboard and click the "Upgrade now" button.

Hello rodolfo, I have same issue, and I have already tried multiple times the way you explain, but still no luck

 

[Rodolfo]

Could you elaborate on what happens when you set the key via creating the file?

 

[lightblue]

after all, once I want to upgrade the licence, it does not load anything nor

 

[Rodolfo]

I can confirm that when going from "Lite" to "Pro" there's no "Upgrade now" button (hidden). I will fix that button display on the next patch.

For now, try visiting /dashboard?upgrade as that URL triggers the process of re-downloading the app filesystem with the updated (current) license.

If that doesn't work, then the most sane course of action is to re-install the app filesystem as described here: https://v4-docs.chevereto.com/guides/cpanel/app-files.html

 

[lightblue]

Sir, it’s not working. Reinstalling everything would be a major issue for me because it will erase all my current setup and force me to start from scratch. I have followed your documentation step by step and did everything as instructed. Is there any other solution we can try before reinstalling?

 

[Rodolfo]

Re-installing the application files won't affect the existing database.

 

[friv]

Hello, thanks for reporting.

I'm inspecting why this is happening, in the meantime you can manually bind the license:

1. Create app/CHEVERETO_LICENSE_KEY.php with the following contents:

return 'xyz_abcd1234xyzz.......';

2. Go to /dashboard and click the "Upgrade now" button.

Sorry but that is not working because i have already upgrade.
So,i need to wait in next version patch to that can work.

 

[Rodolfo]

No need to wait, the patch simply always display the upgrade button. You can trigger the upgrade process anytime by going to /dashboard?upgrade

Keep in mind the software can't fix himself from a wrong application filesystem permission issue, which often happens due third party installers or when you touch files using FTP or a file manager.