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Photos taken with iPhone not uploading?

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ebturner

ebturner

Chevereto Member
Not sure what the problem is, but when I try to upload photos that were taken with my iPhone the website rejects the image. (the photos are on my laptop) If I rotate the image from the stupid iPhone sideways crap to upright, it will upload.

For instance, this photo moved from my iPhone to my laptop.:
chev0.jpg


When I drop the file:
chev1.jpg


If I rotate the image on my laptop:
chev3.jpg


And try again:
chev4.jpg


It then works fine.

WHAT IS GOING ON?!
The file name is the same.
The file size is the same and well under the php limits.

Prior to rotating the photo I did notice that Chevereto showed the image upright, not sideways as on my computer. Is it trying to rotate on its own and bugging out or what?

THANKS!
Eric
 
Sorry, forgot to give specs:
Running Chevereto version 3.4.3
php version 5.4.31
Max upload size: 32mb
max post size: 42mb
 
Hmmm, nope. I just uploaded a few without a problem. Very odd. Do you have any ideas where I can look to find the problem?
 
Your demo says version 3.4.5? I'm only seeing 3.4.4 being available. Maybe it was already fixed? I didn't put in 3.4.4 yet, just did 3.4.3 last week....
 
ebturner said:
Hmmm, nope. I just uploaded a few without a problem. Very odd. Do you have any ideas where I can look to find the problem?
Click to expand...

Most likely is a GD library issue. Can you send me the conflicting image (original)?
 
  • Chevereto version3.4.3
  • G\G\ Library 1.0.15
  • PHP version5.4.31
  • MySQL version5.5.32-cll-lve
  • MySQL server infoUptime: 664316 Threads: 22 Questions: 406965267 Slow queries: 6 Opens: 3502863 Flush tables: 1 Open tables: 10000 Queries per second avg: 612.607
  • GD LibraryVersion bundled (2.1.0 compatible) JPEG:1 GIF:1/1 PNG:1 WBMP:1 XBM:1
  • File uploadsEnabled
  • Max. upload size32 MB
  • Max. post size48 MB
  • Max. execution time120 seconds
  • Memory limit64 MB
 
Here is the error:

Code: 
Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 9792 bytes) in /app/lib/classes/class.upload.php on line 289

In other words, you need to increase the memory limit to be allowed to manipulate files that large. Try with 128 MB.
 
Thanks Rodolfo!! I just bumped it up to 128MB and its working great. I am really surprised it takes more than 64mb to process a 2.5mb photo. That is a good requirement to list in the FAQ.

I also have to say your support is incredible. Fast and professional! I'm really impressed by your service and quality of your programming. Thank you! Have a great weekend!
 
The memory requirement is at GD Library not Chevereto. The image is large and generate the resized inage will take memory. Today is normal to use 128 Mb for php.
 
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