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Photos disappear from albums when you change the sorting type

W

whatsin

Chevereto Member
▶ Reproduction steps
  1. Update from 10 to 11
  2. Open images or albums from guest view
  3. Choose any sorting (Oldest, most viewed etc.)
😢 Unexpected result

After selecting sorting all photos from the album visually disappear and an error appears. The photos reappear after reloading the page.


📃 Error log message

I tried changing the debug levels, but no more detailed error declaration appeared. I also found nothing in the logs. Perhaps because of this https://chevereto.com/community/threads/error-logging-not-working-for-json.14469/
 
Try to clear your web browser cache. Also, try to flush any server side cache (including CloudFlare).

P.S. I don't think that is related to the debug experience at json. I think that it could be just cache issues.
 
Rodolfo said:
Try to clear your web browser cache. Also, try to flush any server side cache (including CloudFlare).

P.S. I don't think that is related to the debug experience at json. I think that it could be just cache issues.
Click to expand...
I cleared the cache. This error also appeared on my visitors, only without disappearing photos, just a popup appeared "something went wrong". Sorry I can not check now, I rolled back to 10, because I do not know how to fix it quickly.
 
whatsin said:
"something went wrong"
Click to expand...
You need to debug.

whatsin said:
Sorry I can not check now, I rolled back to 10, because I do not know how to fix it quickly.
Click to expand...
Use beta when you feel comfortable testing and waiting until the system gets tested. You shouldn't revert the install either: 1) There's no database procedure for rolling back. 2) How I'm supposed to understand what was wrong if the context has been destroyed?

I suggest you to use beta as a different installation, not the main one. And if you encounter an issue try to don't panic. Is beta software.
 
Rodolfo said:
You need to debug.


Use beta when you feel comfortable testing and waiting until the system gets tested. You shouldn't revert the install either: 1) There's no database procedure for rolling back. 2) How I'm supposed to understand what was wrong if the context has been destroyed?

I suggest you to use beta as a different installation, not the main one. And if you encounter an issue try to don't panic. Is beta software.
Click to expand...
No problem, I hear you. I installed the 10 update back and everything seems to be working.

Unfortunately I was unable to debug, I changed the debug levels but nothing changed. And I went through all the possible logs on the server and didn't find anything.
 
Last edited:
I found out that this error appears only for guests. The admins and users are fine.

upd: I also found out that the cause is probably the new lazy load and endless scrolling or something to do with it. Because the error appears when I scroll down the page and new photos are not loaded. I turned on classic pagination instead of endless scrolling and the error stopped appearing.
 
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