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New Pro Support layer

Rodolfo

Rodolfo

👑 Chevereto Godlike
Chevereto Staff
Administrator
Hey there,

🎉 I'm glad to announce that from this moment we are selling Pro Support subscriptions for Chevereto!

The Pro Support is all about priorities as I've noticed that the built-in support doesn't fit all user needs. For Pro users is understood that they are handling a Chevereto installation under a lot of heat. This could because of the size of the installation (there's plenty instances over the 1M club), or because it is a critical system in your organization, with too many users or just because you need faster responses.

For all these pros we have a new yearly subscription that puts your needs in front of the line:
  • Tickets (Software, Bugs) and RFC are handled with top priority (30x faster)
  • Unrestricted community access (no pre-moderation, custom title)
  • Access to Pro forums (including coding help)
This new support layer arrives a few weeks before Chevereto V4 production gets released (yay!) as we wanted to offer Pro Support for V4 from day one.

Hope you like the heads up!
😏 See you at Pro forums.
 
Last edited:
Hey there,

We have enabled more tiers for Pro Support and now you can purchase subscriptions for 1, 3, 6 and 12 months.

🎁 If you purchase the 12-month package (best value) you get one Extra Support ticket for free ($60 value).
 
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