• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.

support

  1. cybernetwebdesign

    Can Chevereto be installed in a directory or path?

    Hello friends, can Chevereto be installed in a directory or path? For example at https://www.vevioz.com/directory
  2. U

    Need help/support with the links to the External storage.

    First of all I'm a noob, I'm not a developer or anything. The Chevereto 4.0.7 was installed on a VPS, and I tried to add some S3 external storage. in the end I was able to do it but I have a serious issue with the direct link generated by the storage. it looks horrible. On the Add storage, I...
  3. Rodolfo

    New Pro Support layer

    Hey there, 🎉 I'm glad to announce that from this moment we are selling Pro Support subscriptions for Chevereto! The Pro Support is all about priorities as I've noticed that the built-in support doesn't fit all user needs. For Pro users is understood that they are handling a Chevereto...
  4. Picxly

    Guest upload IP

    Hello, I use the Chevereto V3 script, I like it so much! But since today a user not registered on my site sends pornographic images, I can't access his profile because he doesn't have one, moreover no way to retrieve a related IP address. Do you think there is a feature to activate? Because I...
  5. BlackOwlOnline

    Imagick WEBP image type support is not enabled

    Hello Chevereto community, Fairly new to Chevereto, and I’m getting the following error when attempting to install the app: “Imagick WEBP image type support is not enabled.” Having spoken to my hosting provider, they say: “We would use GD over Imagick on our platform and we cannot use both due...
  6. Rodolfo

    More support seats?

    Hi there, I'm wondering if you need more support seats? Like when you get license you get support only for one account. There could be the case when perhaps you want someone else to deal with support, not from your account but with the same attention I give to licensed customers. I just want...
  7. hellophy

    How to fix SMTP error please HELP ME?

    HOW TO FIX THIS ONE Email mode SMTP How to send emails? SMTP recommended. SMTP Exception>> SMTP Error: Could not authenticate. SMTP server and port smtp.gmail.com 465 Invalid SMTP server SMTP username Invalid SMTP username SMTP password SMTP security SSL CHECK IT NOW...
    • hellophy
    • Thread
    • form image description picture upload script smtp support
    • Replies: 2
    • Forum: Servers issues
  8. hellophy

    Hello Everyone Please Help me Solved for this Issue?

    Hello Please resolved this issue so anybody help me? Aw, snap! Internal Server Error [] - https://v3-docs.chevereto.com/setup/debug.html my site = https://www.hellophy.com/
  9. Rodolfo

    Chevereto 3 Long Term Support

    Hey there, I've just announced Chevereto 3 LTS. Hope you like the news, please let me know what you think. Cheers, Rodolfo.
  10. 9

    Bought Core version. How to upgrade from free?

    Hi, I just bought the core license and I want to know how to upgrade from free to core version without loosing files from site. Is there any chat support for those who bought from you? Thanks.
  11. I

    Testing - Need mass upload API Help

    Hello. Trying out this product for two reasons... None the less I would like to mass update pictures, and I'm familiar with PowerShell but not PHP. That being said, I've been able to use the API to upload from an URL, however there are references to being able to use __Files to do it from the...
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