Missing photos from albums

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Mnml

Network license
Beta tester
🎯Description of the issue

Missing images from albums after upgrading to 3.13.4 but only some users affected , nothing in the database to indicate the photos were deleted

▶🚶‍Reproduction steps


😢Unexpected result


📃Error log message
 

Rodolfo

Chevereto Developer
Chevereto Staff
Please, describe exactly how someone can detect the problem. Chances are that the system is just working properly and you aren't aware of it.

Also, please indicate an URL for a deleted image (viewer).
 

ashkir

Core license
License owner
@Mnml by any chance were the photos "still" a part of the album, but the images just 404 when you go directly to them? I had around 10k images disappear myself due to a hardware issue.
 

Support

Member
Chevereto Staff
Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.
 
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