Missing archive file after extracting

[Anarazel]

▶ Reproduction steps

1. Wait for a new release and use the update tool
2. Let it run and "crash". I've encountered this error for several versions.

😢 Unexpected result

Missing zip file (cf "error log" part).
Refreshing the page shows expected consequence though (the website is updated).



📃 Error log message


php error.log

[Thu Sep 02 20:12:00.725335 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: >> Exception [400]: Missing /var/www/clients/client2/web45/web/u/app/install/update/temp/chevereto_3.20.11_7c2e5c9ad2bcce10330a45d5.zip file, referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725344 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: At /app/install/update/updater.php:91, referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725352 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: Stack trace:, referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725391 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #0 /app/install/update/updater.php(249): CHV\\extract(), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725401 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #1 /app/routes/route.update.php(16): require_once('/app/install/update/updater.php'), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725410 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #2 /lib/G/classes/class.handler.php(230): G\\Handler->{closure}(), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725418 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #3 /lib/G/classes/class.handler.php(130): G\\Handler->processRequest(), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725427 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #4 /app/web.php(412): G\\Handler->__construct(), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725436 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #5 /app/loader.php(230): require_once('/app/web.php'), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc
[Thu Sep 02 20:12:00.725444 2021] [fcgid:warn] [pid 1055] [client 37.xx.xx.xx:11528] mod_fcgid: stderr: #6 /index.php(20): include_once('/app/loader.php'), referer: https://website_url/update/?auth_token=90c76775808df0c751fd85a24e5534afb2fbzasc

 

[Rodolfo]

Looks like there's a race condition with your filesystem.

I suggest you to rely in CLI update, and if that's not an option then proceed with manual process.