• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Menu/ Navigation dropdown do not work on iphone

ijayen

Chevereto Member
Hello Chevereto developers,

Menu/ Navigation dropdown do not work on iphone. I am using google browser app and safari. I have also visited your demo on iphone and this also holds true for your demo too.

For example, when you click on the "about" button or login, via the menu on the iphone, it doesn't trigger the dropdowns for them.
 
Last edited:
No, it´s working like it should on iPhone, iPad and Android devices. May be a screenshot could help to find the issue.

Greetings

Klaus
 
Works fine for me on my Android device. You will need to be more specific otherwise I can't replicate the issue. I need system versions, resolutions, steps to reproduce the issue, etc.
 
Hello Developers and community,

I apologise for not giving you these specs in my first post. 😛

iPads works fine, the issue seems to be with the smaller iPhones screens. I am using iPhone 5s with the latest iOS 9 update.

The dropdown for menu items do not fully expand to show nested items. Below are two screenshots taken from your demo site with my iPhone 5s. I am using Safari browser on the iphone 5s. This is what happens when I tap on the "login" menu item (note: 1.a the login box is cut-off) and the following happens when I click on the "about" menu item (note: 1.b the black space where the nested items should be):

1.a:

IMG_1010.PNG

1.b:

IMG_1011.PNG
 
I've confirmed the bug and the demo is already patched. Please try now. Note: You will need to flush your cache or use the incognito mode.
 
It's still the same issue for me, I even downloaded new internet browser apps and tried incognito/ private modes on them i.e Safari, Firefox, Opera mini, Maxthon and uninstalled and re-installed different browser apps but I get the same problem.

Some times it can be embrassing having an iPhone, and this is one of those moments. haha 🙁

If I had the ability to use inspect element on these apps or replicate this on the desktop, maybe I can fix it. lol So I get it, it could be hard to fix something you can't see innier workings of it. But I thought it's best to report the problem for you and other users if they can fix.
 
Last edited:
Just an update: I had a hunch what the problem was and applied a temporary fix which solves this on smaller iPhone screens but creates another issue (explained below). Mine is a cowboy version so please do not use it on your production product. Also thank you for your kind e-mail support. 🙂:

@media (min-width: 320px) {

.phone .pop-box, .phablet .pop-box {
position: absolute!important;}

}

If someone uses this css code it will solve the menu expanding problem but now your right log-in icon on the nav bar will fail to trigger like the Chevereto demo here's what I mean: xD

2016-01-29_060216.jpg
 
Last edited:
I need to keep testing so if I can find a solution quick I will include this fix in v3.7.1 otherwise it will have to wait to v3.7.2.
 
Back
Top