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HTTP 500 / White page issues when go to ../install ( V3.20.14)

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dinhquangvinh1982

Chevereto Member
Dear
I have consulted the content in this topic https://chevereto.com/community/threads/re-http-500-white-page-issues.13599/

I use manual update

  • Download the latest release
  • Upload all the contents of the chevereto folder to your server (usually in the public_html folder)
  • Go to your target website URL and follow the instructions

But I don't understand why I still get an error (HTTP 500 / White page issues) when I want to update the database

Here is my dashboard

  • CLI:/home/admin/domains/vn-z.vn/public_html/upanh/cli.php

  • Cron last ran:0000-00-00 00:00:00 UTC — not running

  • PHP: 8.0.12 /usr/local/php80/lib/php.ini

  • :Apache/2 ~ vnz.vn Linux/apache2handler

  • MySQL:5.7.31

  • MySQL server:Uptime: 11301 Threads: 2 Questions: 5055881 Slow queries: 0 Opens: 13298 Flush tables: 1 Open tables: 2000 Queries per second avg: 447.383

  • :GD Version bundled (2.1.0 compatible) JPEG:1 GIF:1/1 PNG:1 WEBP:1 WBMP:1 XBM:1


Thanks youupdate chev3.pngupdate chev3.png
 
Dear @dinhquangvinh1982,

Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.

Please, don't hesitate to create a new ticket if this matter is still causing you trouble. If this is already solved you can ignore this message.
 
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