• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

Having trouble using the web installer

Status
Not open for further replies.
T

tuf08694

Chevereto Noob
👉Fill out this template accordingly with the issue you are experiencing. Add relevant files if needed. 🚧🚦Don't @mention to grab attention. Don't edit the titles of this template. Remove this paragraph when done.

🎯Description of the issue

Hello,
I am trying to test out the free version of Chevereto on a test server of mine to see if this application is right for our University and I was having a few issues while using the web installer. I installed all the requirements for Chevereto, but I am still getting the following error message and not sure what is causing it.
 

Attachments

  • cheveretoError.PNG
    cheveretoError.PNG
    16.4 KB · Views: 9
Sort by date Sort by votes
Hello,

I did a fresh install with PHP from a different repository. I am able to get past the initial errors, but now I am receiving this error when I load index.php
Is there supposed to be an install directory in the initial Cheverton folder? I see that there is an install folder from within the app folder.

1541684851854.png

1541684973187.png
 
Upvote 0 Downvote
Not script issue, your server doesn't have mod_rewrite configured properly. Use the Docker image. Clearly you don't know how to run a PHP server.

Also, won't hurt to read the system requirements: https://chevereto.com/docs/requirements

I hate to say this, but server issues are not something we handle. Will you ask Adobe to fix your GPU drivers? Same goes here, you have to meet the requirements and if you have server issues, ask in serverfaut or something like that.

We focus on the actual system issues, not in the server running it.
 
Upvote 0 Downvote
Status
Not open for further replies.
Back
Top