FTP issues

[vuongnguyenit]

Website URL
<private>

Chevereto version
3.10.5

Description of the issue
Dear,
I have add external storage but error. Please help me

 

[Rodolfo]

Hi,

Kindly describe the issue, please.

 

[vuongnguyenit]

When I add storage, the message is displayed

"Can't insert storage. Error: Can't change dir in CHV\Ftp::chdir"

I have read articles: https://chevereto.com/community/threads/adding-new-server-issue.8105/, https://chevereto.com/community/threads/ftp-issues.5605/

I have sent account information to email: inbox@chevereto.com

 

[Rodolfo]

Done, it worked instantly for me so most likely you just filled the form with wrong data. Check your dashboard panel, I already added this FTP storage for you.

Please note that you need to provide the storage URL, I used http://<ip> just to fill the form. You need to use the URL that resolves to your storage.

You will notice that your FTP storage now has a "2017" folder. That one was created by Chevereto.

Cheers,
Rodolfo.

 

[vuongnguyenit]

Hi,
Thanks for support.