even there is no album nor images then also showing on the profile

[sprindesk]

hello, please see the current error on my site " http://prntscr.com/hv27do " even there is no album nor images then also showing on the profile.

 

[tomsit]

Is the album private? Try clicking where it says 1 album if you are logged in as admin, what happens?

 

[Rodolfo]

I'm afraid that due to filters that content isn't visible. The count doesn't consider private content and I thought that it will be expensive to add that live count. The solution should be to have 2 additional counters for private content.

In any case, I think that this should be skipped for now.

 

[sprindesk]

I'm afraid that due to filters that content isn't visible. The count doesn't consider private content and I thought that it will be expensive to add that live count. The solution should be to have 2 additional counters for private content.

In any case, I think that this should be skipped for now.

Hello @Rodolfo, actually I have login access to that account and that account is an admin account. there is no public nor private content nor a single public or private folder. I uploaded the images to that account which were public then I was trying to delete the folder after few seconds i got an update that contents have been deleted but when I refresh the page this happened. Can i share the login access to you by private message of that account?

 

[Rodolfo]

Then the count is not accurate, probably due to manipulation on that table. Edit those values manually.

 

[sprindesk]

please tell me the exact location of that table.

 

[Rodolfo]

chv_users

 

[sprindesk]

thanks. working now