• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

Error while updating to a newer version

Status
Not open for further replies.
S

sharemyimage

Chevereto Member
First Question

I have chevereto version 3.18.0 and updated the version to v3.20.3 while updating I got this error http://postimg.cc/QHtjXMG8

How to fix it?

Second Question

All images save to Amazon S3 and I have restored the site to the latest backup of 6th June but a few images also uploaded on 7th June and they are missing as the backup was of 6th June but those Images are still in Amazon S3.

How can I bring it back to my site?

Note: I can roll back the backup which was taken just before the restore. Please suggest me what to do.
 
Sort by date Sort by votes
1. Check requirements? The message say that your server lacks something.
2. One concern per ticket, please.
 
Upvote 0 Downvote
Status
Not open for further replies.
Back
Top