• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

Error installation

Version
10.11.7-MariaDB-1:10.11.7+maria~ubu2204
Website URL
https://img.alexwilliam.fr/
PHP version
8.1.27
Database driver
MariaDB
Database version
8.1.27
Web browser
Google chrome
The error is not in your Chevereto installation but in the PHP setup of your machine. The system is trying to detect if folder at /install exists, for Chevereto the path to check is at /home/alexwilliamfr/webapps/install (detected at runtime with $_SERVER variables).

The problem is your PHP setup as your allowed paths for open_basedir are:
  • /home/alexwilliamfr/webapps/app-awfrimg (document root)
  • /var/lib/php/session
  • /tmp
As you may notice, the document root detected (/home/alexwilliamfr/webapps/) is not within these paths, most likely your hosting is not providing the right configuration either at configuring the allowed paths or at the reported runtime path.
 
Back
Top