I have upgraded my license i have tried doing a fresh install, after uploading the zip file, extracting the content in the public html, i tried following the url to start the installation, page never loads and shows error 500.
I'm sorry to hear about this situation as it is not letting you to enjoy the software.
You may refer to our documentation on HTTP 500 Internal Server Error to determine what's exactly the malfunction affecting your system so we can quickly assists you further. Note that you will require to understand our error reporting and follow our debug guide.
Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.
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