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Error 500 when install Chevereto

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user_6d75b

user_6d75b

Chevereto Member
Dear user, kindly note that Tech Support is free, but please note:

  • ⚠️ Check hotfixes first
  • ⏳ Ticket response time is within 7 working days if you need a faster response purchase Extra Support
  • 🇨🇱 Support is delivered in CLST working hours
  • 🚧 Tech Support only covers software issues
▶ Reproduction steps
  1. [Example: Update from X to Y]
  2. [Example: Open the website]
  3. [Example: Go to /upload and upload a X image]
😢 Unexpected result

This page isn’t working memory.xxxr.ly is currently unable to handle this request.
HTTP ERROR 500

📃 Error log message

[Example: Must attach/paste the server error log relevant to this issue]
 
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Dear @user_6d75b, I'm sorry that you are experiencing this issue.

Kindly note that in this support section you must follow the procedure detailed on the post template. I'm afraid that you didn't comply with that guideline so we can't provide you Tech support at this time.

Next time you open a new ticket kindly follow the instructions so we can provide you a faster and more professional Tech Support response. Don't feel bad, it happens all the time. No worries!

Do you feel comfortable with Tech Support? Too much trouble? We offer Extra Support which allows us to handle all this issue directly in your behalf.
 
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