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Delete function is not working

M

Mikromal

Chevereto Member
Delete function is not working! i mean i added a ftp storage, when i delete images from admin panel, files will not be removed from ftp server.

▶ Reproduction steps
  1. Ftp storage was ok
  2. When i upload and tried to remove files, it was deleted only from the main site, ftp server files not removed
  3. php 7.4 not worked
😢 Unexpected result

When i upload and tried to remove files, it was deleted only from the main site, ftp server files not removed

📃 Error log message


* * * * * IS_CRON=1 /usr/bin/php /home/domains/public_html/cron.php >/dev/null 2>&1
 
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I kindly remind to read the "post installation" setup described here about background jobs.

Please check the requirements. Note that this command is just an example:
* * * * * IS_CRON=1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php
Click to expand...

To check you can run:
sudo -u www-data IS_CRON=1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php
Click to expand...
(again, just an example as your PHP bin and website path could be somewhere else).

Share with us the result of running the last command, in the context of your installation.
 
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Rodolfo said:
I kindly remind to read the "post installation" setup described here about background jobs.

Please check the requirements. Note that this command is just an example:


To check you can run:

(again, just an example as your PHP bin and website path could be somewhere else).

Share with us the result of running the last command, in the context of your installation.
Click to expand...
I can't find logs, i searched on this community and google search, couldn't find that log file.

Also, when i run this command this is what i got :

veryimg.png
 
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Mikromal said:
Bump, any body can keep helping about this?
Click to expand...
The command is already running, check chv_deletes to see if anything get stuck in the queue. The issue could be permissions related, or something simpler like a cache. Is hard to tell as that requires debugging to understand the issue.

Debug | V3 Docs

Documentation for Chevereto V3
v3-docs.chevereto.com v3-docs.chevereto.com

Debug in 3.18 is a bit complicated which makes all the process harder. What I can do for you is to make sure that the issue isn't the external server for what you should send me that server access to REDACTED
 
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