Delete function is not working

[Mikromal]

Delete function is not working! i mean i added a ftp storage, when i delete images from admin panel, files will not be removed from ftp server.

▶ Reproduction steps

1. Ftp storage was ok
2. When i upload and tried to remove files, it was deleted only from the main site, ftp server files not removed
3. php 7.4 not worked

😢 Unexpected result

When i upload and tried to remove files, it was deleted only from the main site, ftp server files not removed

📃 Error log message


* * * * * IS_CRON=1 /usr/bin/php /home/domains/public_html/cron.php >/dev/null 2>&1

 

[Mikromal]

Why no reply? how can i fix this issue?

 

[JakeSully]

Why no reply? how can i fix this issue?

Make sure it points to right php source and check cron job execution log. It might be saying error since it cannot locate php. At /usr/bin/php

 

[Mikromal]

Make sure it points to right php source and check cron job execution log. It might be saying error since it cannot locate php. At /usr/bin/php

I'm newbie bro, can you give me step by step what to do?

I'm using direct admin vps , and php v. 7.3, when i enabled 7.4 , 500 error appeared.

 

[Rodolfo]

I kindly remind to read the "post installation" setup described here about background jobs.

Please check the requirements. Note that this command is just an example:

* * * * * IS_CRON=1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php

To check you can run:

sudo -u www-data IS_CRON=1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php

(again, just an example as your PHP bin and website path could be somewhere else).

Share with us the result of running the last command, in the context of your installation.

 

[Mikromal]

I kindly remind to read the "post installation" setup described here about background jobs.

Please check the requirements. Note that this command is just an example:


To check you can run:

(again, just an example as your PHP bin and website path could be somewhere else).

Share with us the result of running the last command, in the context of your installation.

I can't find logs, i searched on this community and google search, couldn't find that log file.

Also, when i run this command this is what i got :

 

[lovedigit]

Replace www-data with your php or webserver user and run the command again.

 

[Mikromal]

Replace www-data with your php or webserver user and run the command again.

Somethings happened after this, but the issues is still exist.

Can you help more about this?

 

[Mikromal]

Bump, any body can keep helping about this?

 

[Rodolfo]

Bump, any body can keep helping about this?

The command is already running, check chv_deletes to see if anything get stuck in the queue. The issue could be permissions related, or something simpler like a cache. Is hard to tell as that requires debugging to understand the issue.

Debug | V3 Docs

Documentation for Chevereto V3

v3-docs.chevereto.com

Debug in 3.18 is a bit complicated which makes all the process harder. What I can do for you is to make sure that the issue isn't the external server for what you should send me that server access to REDACTED