clean 3.6.2 installation / missing "install" directory

[Silvan0]

hello,
i have downloaded the 3.6.2 zip file, uploaded it to a directory inside the root (i have vbulletin installed already at root) and when i guide my browser to the main directory of chevereto, i am getting a 404.
http://***.com/chevereto/install
inside the chevereto directories, i see no "install" directory except at /app (but i guess that must be for upgrades).
anyways, i tried to run it but i am getting there a 403.

is there a way to fix this issue ?
thank you for your time 🙂

 

[Rodolfo]

/install doesn't exists because that is a virtual folder, which is handled by Chevereto .htaccess rewrite rule. Make sure you uploaded that file, if you are using nginx you will need something like this:

location /folder {
    try_files $uri $uri/ /folder/index.php?$query_string;
}

 

[Silvan0]

the .htaccess is there, all the files are in place (checked directory by directory).
not using nginx.

i have no programming knowledge, so just in case, where exactly should i add the code you gave me?
(i guess its the .htaccess file)

 

[Rodolfo]

the .htaccess is there, all the files are in place (checked directory by directory).
not using nginx.

i have no programming knowledge, so just in case, where exactly should i add the code you gave me?
(i guess its the .htaccess file)

Most likely the root .htaccess is overriding Chevereto. Try using RewriteBase /folder in Chevereto .htaccess

 

[Silvan0]

the part at .htaccess
***
# If you have problems with the rewrite rules remove the "#" from the following RewriteBase line
# You will also have to change the path to reflect the path to your Chevereto installation
# If you are using alias is most likely that you will need this.
RewriteBase /folder

# 404 images
***

result: same 404
http://www.***.com/chevereto/install

but just saw that below the 404 message it says "nginx"
my bad. i am sorry. didnt gave attention before.

so we are back at

location /folder {
try_files $uri $uri/ /folder/index.php?$query_string;
}

where (file - position) exactly i have to add it?
do i have to add the "#" before the RewriteBase /folder ?

 

[Rodolfo]

Is better if you refer this issue directly to your hosting company. They will understand the issue and make the appropriate changes right away.

 

[Silvan0]

ok.
as soon as i have a reply from them and try to install, i'll reply here.
thank you for your time 🙂

 

[Silvan0]

takled with my hosting company and they did the changes needed.
everything is working like a charm!
issue resolved 100%
thank you very much for your help.
have a nice day 🙂