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Chevereto error: Internal Server Error

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Skotina

Skotina

Chevereto Member
Hello,

My monitoring tool just sent me sms about site no reachable. When I try to access the site all I see is this error on the white background:

Chevereto error: Internal Server Error

I didn't do anything with chevereto files and the site was perfectly working until today.

Any suggestions?
 
I've restored backup from the previous day and the site is up again. According to error logs the 500 errors began to show up uexpectedly - last sucessful request (200) was at 12:28 and then suddenly at 12:29 the request returned 500 error and everything went down.
 
Check the server error_log file, when the Chevereto's internal error happens it logs the error to that file.
 
Rodolfo said:
Check the server error_log file, when the Chevereto's internal error happens it logs the error to that file.
Click to expand...

Server's access log during down time:
Code: 
162.158.88.5 - - [12/Oct/2015:12:13:36 +0300] "GET /image/pWk HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.5 - - [12/Oct/2015:12:13:42 +0300] "GET /image/pWI HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.5 - - [12/Oct/2015:12:13:44 +0300] "GET /image/esd HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.5 - - [12/Oct/2015:12:13:44 +0300] "GET /image/esc HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.94.227 - - [12/Oct/2015:12:13:45 +0300] "GET /search/images/?q=Hannah%20Simone&page=1 HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.5 - - [12/Oct/2015:12:13:45 +0300] "GET /album/G/?page=3&pagination&sort=date_desc HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.38 - - [12/Oct/2015:12:13:46 +0300] "GET /epicfail/?list=images&page=46&pagination&sort=date_desc HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
173.245.55.249 - - [12/Oct/2015:12:13:46 +0300] "GET /image/iyB HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
162.158.94.227 - - [12/Oct/2015:12:13:47 +0300] "GET /image/zUR HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.27 - - [12/Oct/2015:12:13:48 +0300] "GET /image/ewr HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.88.27 - - [12/Oct/2015:12:13:50 +0300] "GET /image/Fot HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"
162.158.76.5 - - [12/Oct/2015:12:13:54 +0300] "GET /image/Glq HTTP/1.0" 500 61 "-" "Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)"

Server's error log during down time:
Code: 
[Mon Oct 12 12:11:02 2015] [error] [client 162.158.88.5] Can't open "/home/***/web/***/public_html/lib/Peafowl/js/scripts.min.js" for writing.
[Mon Oct 12 12:11:03 2015] [error][Mon Oct 12 12:14:59 2015] [error] [client 162.158.88.27] Can't open "/home/***/web/***/public_html/lib/Peafowl/peafowl.min.css" for writing.
[Mon Oct 12 12:14:59 2015] [error] [client 162.158.88.27] Can't open "/home/***/web/***/public_html/app/themes/upics/style.min.css" for writing.
[Mon Oct 12 12:14:59 2015] [error] [client 162.158.88.27] Can't open "/home/***/web/***/public_html/lib/Peafowl/peafowl.min.js" for writing.
[Mon Oct 12 12:14:59 2015] [error] [client 162.158.88.27] Can't open "/home/***/web/***/public_html/app/lib/chevereto.min.js" for writing.
[Mon Oct 12 12:15:00 2015] [error] [client 162.158.88.27] Can't open "/home/***/web/***/public_html/lib/Peafowl/js/scripts.min.js" for writing.
 
Rodolfo said:
It seems to be a server issue. Where are you hosting?
Click to expand...
It is Hetzner's dedicated server. The strange thing is that all other websites were running ok.

Anyway, everything is running ok at the moment and I will keep looking at this issue in the future. But hope everything will be fine 🙂
 
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