Can't login at the end of a 3 to 4 upgrade

[silverfox]

*️⃣ Must open one ticket per issue. If you are experiencing multiple issues don't hesitate to create multiple tickets for each issue.

▶ Reproduction steps

1. Update from 3.20 to 4.0.8 :
   I Remove app/vendor from my Chevereto V3 installation
   I Override Chevereto V3 files with Chevereto V4 files
   I Switch to PHP 8.0
   I create app/env.php
   I have not updated my database

😢 Unexpected result

login denied for both administrator and basic user

📃 Error log message

Request denied
You either don't have permission to access this page or the link has expired.

I can't update the database because I can't log in.

additional information: click on "forgot password" provokes the "Something went wrong * 64e4e16bedf97" screen.

 

[silverfox]

Other information : I added the following line to the file app/env.php

'CHEVERETO_HOSTNAME_PATH' => '/ima/',

 

[armory]

I have not updated my database

Then update your database via CLI.

 

[silverfox]

Thank you for your help.
In the server administration console, after moving to the directory where the Chevereto application is,
I launched the command : app/bin/legacy -C update
The response is " permission denied"

 

[silverfox]

I can imagine a solution like ;
Create a PHP file that would include this login and password and run the update.
Is this possible?

 

[silverfox]

so, as I can't connect, I'll try to go back and restore version 3.20

 

[schultz-it-solutions]

I do have the very same issue (also using a subdirectory).
https://chevereto.com/community/threads/cannot-login-after-migration-from-v3-20-to-v4-0-9.15178/
so maybe there IS a general issue here (for a limited number of users though).