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Can't install due to error

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tangmo12

Chevereto Member
Website URL
<private>

Chevereto version
3.10.5

Description of the issue
Hi,

I've got the message below, but my service administrator said my server is not block your ip.
Please advice. Thank you.

www.qoocart.com/picupload
------------------------------------------------------------

Aw, Snap!

Your websever lacks some requirements that must be fixed to install Chevereto.

Please check:

Can't connect to Chevereto API (getaddrinfo failed), check for any network restriction or maybe our server is offline at this time
If you already fixed your web server then make sure to restart it to apply changes. If the problem persists contact your server administrator. Check our hosting offer if you don't want to worry about this.
 
The error says that is your server which is refusing to connect to Chevereto.com, I can't help you with that because the blocking comes from your machine, not Chevereto.
 
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