• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Can't extract /app/install/update/temp/chevereto

M

Mori

Chevereto Member
Anyone facing the same problem ?

Update failed​

  • 20:56:39 Can't extract /app/install/update/temp/chevereto_3.20.18_5c3088306bfb41e49644cb66.zip
  • 20:56:39 Attempting to extract v3.20.18
  • 20:56:39 Downloaded v3.20.18, proceeding to extraction
  • 20:56:38 Starting v3.20.18 download
  • 20:56:38 Update needed, proceeding to download
  • 20:56:38 Last available release is v3.20.18
  • 20:56:37 Checking for updates
  • 20:56:37 Valid license key
  • 20:56:29 Installed version is v3.20.17
 
Could be a corrupted download. I didn't have any issues when I upgraded to 3.20.18

Try running the update again...
 
The problem could be quite a few things. Are you running Chevereto on Shared Hosting or your own Server?

Have you upgraded from previous versions in the past without errors or is this the first time?

You could try downloading v3.20.18 and manually upgrade your installation.
 
You should always check the docs before, as for about the last 6 months is now recommended to rely on the manual update. The docs are also clear on that if it fails you should simply switch to manual.

Server Updating | V3 Docs

Documentation for Chevereto image hosting software (V3)
v3-docs.chevereto.com v3-docs.chevereto.com

1655930169822.png
 
You must log in or register to reply here.
Back
Top