Can't delete shapes via FTP

[kispervn]

After performing the operation to delete the image and receive a successful message, but when logging into ftp the image file remains and has not disappeared after performing the deletion using the admin account

 

[Rodolfo]

Not Tech Support compliant. Moved to Community Support.

 

[imghut]

After performing the operation to delete the image and receive a successful message, but when logging into ftp the image file remains and has not disappeared after performing the deletion using the admin account

Have you added the cron from dashboard?

 

[Rodolfo]

Have you added the cron from dashboard?

For further reference, here the docs: https://v3-docs.chevereto.com/setup/system/requirements.html#cron

 

[kispervn]

Bạn đã thêm cron từ not control table?

Tôi đã thực hiện lệnh cron vào máy chủ của tôi
* * * * * IS_CRON = 1 / usr / bin / php /var/www/html/chevereto.loc/public_html/cron.php
Các bác sĩ cho biết thêm: but still can not fix.

 

[JakeSully]

Tôi đã thực hiện lệnh cron vào máy chủ của tôi
* * * * * IS_CRON = 1 / usr / bin / php /var/www/html/chevereto.loc/public_html/cron.php
Các bác sĩ cho biết thêm: but still can not fix.

Check logs id it's giving any errors when it executes cron.php it could be that it's saying permission denied since chmod must be 666 or 777.

 

[kispervn]

Check logs id it's giving any errors when it executes cron.php it could be that it's saying permission denied since chmod must be 666 or 777.

I did it your way, but still can't

 

[JakeSully]

I did it your way, but still can't

did you even check logs for any error about cron.php ?? Since i don't think you even did that. Always check logs for any error then if it says premissions denied on cron.php then it is the chmod thing you must do to give right premissions.

 

[kispervn]

did you even check logs for any error about cron.php ?? Since i don't think you even did that. Always check logs for any error then if it says premissions denied on cron.php then it is the chmod thing you must do to give right premissions.

Where can I view logs errors ?

 

[imghut]

What is the server? Shared? VPS? other? Operating system? how are you executing the cron?

 

[kispervn]

What is the server? Shared? VPS? other? Operating system? how are you executing the cron?

My server uses centos 7 operating system I'm cron it with the command: crontab -e and save it again with the command : * * * * * IS_CRON =1 /usr/bin/php /home/cddos.net/anhsieuviet.com/cron.php >/dev/null 2>&1

 

[kispervn]

For further reference, here the docs: https://v3-docs.chevereto.com/setup/system/requirements.html#cron

help

 

[imghut]

OK this may sound silly but I assume the command looks like this,
* * * * * IS_CRON = 1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php
and not with the extra spaces,
/ usr / bin / php

Also what happens if you run it from a terminal?

Also try this from a terminal

IS_CRON=1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php >/dev/null 2>&1 >> /var/www/html/chevereto.loc/public_html/cron.log 2>&1

This will write a log to /public_html/ called cron.log

Mine looks like this

Processing storageDelete
Processing cleanUnconfirmedUsers
Processing tryForUpdates
Processing deleteExpiredImages
Processing removeDeleteLog

 

[kispervn]

OK this may sound silly but I assume the command looks like this,
* * * * * IS_CRON = 1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php
and not with the extra spaces,
/ usr / bin / php

Also what happens if you run it from a terminal?

Also try this from a terminal

IS_CRON=1 /usr/bin/php /var/www/html/chevereto.loc/public_html/cron.php >/dev/null 2>&1 >> /var/www/html/chevereto.loc/public_html/cron.log 2>&1

This will write a log to /public_html/ called cron.log

Mine looks like this

IS_CRON=1 /usr/bin/php /home/cddos.net/anhsieuviet.com/cron.php
Composer detected issues in your platform:

Your Composer dependencies require a PHP version ">= 7.3.0". You are running 7.1.33.

PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.3.0". You are running 7.1.33. in /home/cddos.net/anhsieuviet.com/app/vendor/composer/platform_check.php on line 24

is there a way to fix it without upgrading the server ?

 

[imghut]

Just update to PHP7.4, you didn't say if this is shared host or VPS or?

 

[kispervn]

Just update to PHP7.4, you didn't say if this is shared host or VPS or?

this is a server with cyberpanel installed

 

[kispervn]

I'm using cyberpanel's Default PHP Server CLI to php71

 

[imghut]

Run 'php -v' in terminal

 

[kispervn]

Run 'php -v' in terminal

PHP 7.1.33 (cli) (built: Nov 22 2019 11:40:51) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.1.0, Copyright (c) 1998-2018 Zend Technologies
with the ionCube PHP Loader + ionCube24 v10.3.9, Copyright (c) 2002-2019, by ionCube Ltd.
with Zend OPcache v7.1.33, Copyright (c) 1999-2018, by Zend Technologies

 

[Rodolfo]

help

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