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Cannot show exif information for sony camera.

NoName

Chevereto Member
▶ Reproduction steps

Just upload photo to chevereto.
[WORK] Apple iPhone photo link: https://beta.imgs.hk/image/22-12-02-08-45-07-2171.0B3
[WORK] Sony Xperia Z5 Premium link: https://beta.imgs.hk/image/DSC-0557.tKL
[NOT WORK] Sony A7R4 photo link: https://beta.imgs.hk/image/crR
[NOT WORK] Sony HV-30 photo link: https://beta.imgs.hk/image/kyi

😢 Unexpected result

No exif info from sony camera (HV-30, A7M4), but work for Apple iPhone and Sony mobile phone.

📃 Error log message

No error log.

I tested on two server, ubuntu with nginx and ubuntu with apache still got same result.
 
For checking this I need you to provide the image as-is to debug why is not picking up the metadata.
 
This one will take some time, I'm seeing some odd results in exif reads when switching adapters (native, imagick). We may need to look for another exif read library.
 
Many thanks for your patience during this very long wait, I've committed a fix for this bug target Chevereto 4.3.0.

It turns out that the native PHP exif extension in combination with Lychee's reader did the trick, this means that ExifTool won't be needed to get this working.
 
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