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Black images after upload

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Majen

Chevereto Member
We're experiencing sporadic black images in our user uploaded images, but couldn't reproduce it until now. Fortunately, we received an original image file that appears black once it was uploaded. I think there might be a bug in the image transformation during the upload.

Original

File: 24-bit BMP file attached as original.bmp
Uploaded: http://img.em-upload.de/4rA

Changed

File: The same 24-bit BMP opened in Photoshop and saved again as 24-bit BMP under changed.bmp
Uploaded: http://img.em-upload.de/4ri

I just noticed that I can only attach files up to 1 MB here. To which e-mail address can I send you a ZIP archive (5.1 MB) with the two BMP files?

I hope you can find out what's going wrong with the original file once you received it.
 
Ok, I've noticed the issue. Sadly it will take time to debug but I'm working on it.
 
Change class.imageconvert.php with this one
 

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  • class.imageconvert.zip
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