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Auto-update permission issue while extracting zip

Version
4.0.11 Macanudo
Website URL
http://localhost
PHP version
8.0.30
Database driver
MariaDB
Database version
10.4.31-MariaDB
Web browser
Chrome

paffy

Chevereto Member
▶ Reproduction steps

Logged as admin in the panel to auto-update chevereto but I'm receiving this error :

Lock extracting process
Unlock extracting process
ZipArchive::extractTo(/home/sitedir/public_html/app/../index.php): Operation failed: Operation not permitted

I checked directories and privileges everything seems to be fine from my side, I even tried to change all folders to 777 but same error occurs, I'm not able to find what cause this issue.
 
even tried to change all folders to 777 but same error occurs, I'm not able to find what cause this issue.
Never, ever, under any circumstances or pretext use permissions mask 0777. It is a high security risk, in exchange of comfort you are jeopardizing your installation.

This happens because in Unix-like systems files and folders have owners and users. Usually when you FTP or anything like that the files will may change owner and you get this kind of conflict, because the unzipping process made by Chevereto upgrade run under the user who runs PHP in the system.

If the one-click upgrade fails, fix the ownership permissions and try again, or use the manual upgrade. That one never fails, by design.
 
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