• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

API Displaying wrong for use

Version
4.0.2
Website URL
https://ihostimages.uk
PHP version
8.0.24
Database driver
MariaDB
Database version
10.3.31-MariaDB-0+deb10u1 - Debian 10 - Database client version: libmysql - mysqlnd 7.4.24
Web browser
chrome. windiows edge

worldofmadnesstv

Chevereto Member
*️⃣ Must open one ticket per issue. If you are experiencing multiple issues don't hesitate to create multiple tickets for each issue.

▶ Reproduction steps
  1. goto API Key and the Api code had unrecognised charters they appear as Squares
  2. sharex come up with a server 400 code
  3. ?1m?^ri???
  4. revert to V3 all works
😢 Unexpected result

APi code isn't displaying correctly so can't access the sharex system to use it for screen shots

📃 Error log message

there is nothing showing in the error logs at all
 
[Mon Oct 24 13:46:30.643205 2022] [proxy_fcgi:error] [pid 13752:tid 140531598358272] [client 82.5.221.117:0] AH01071: Got error 'PHP message: PHP Warning: realpath(): open_basedir restriction in effect. File(/var/lib/php/sessions) is not within the allowed path(s): (/var/www/vhosts/ihostimages.uk/:/tmp/) in /var/www/vhosts/ihostimages.uk/httpdocs/lib/G/G.php on line 78PHP message: \nAw, snap! Internal Server Error [debug @ error_log] - https://chv.to/v3debug\n\n** errorId #e9def5ae4b558cac **\n>> ErrorException [0]: require_once(/var/www/vhosts/ihostimages.uk/httpdocs/app/vendor/autoload.php): Failed to open stream: No such file or directory\nAt /app/loader.php:93\n\nStack trace:\n#0 /app/loader.php(93): G\\errorsAsExceptions()\n#1 /app/loader.php(93): require_once()\n#2 /index.php(20): include_once('/app/loader.php')\n'


dont know what this might have to do with it but thought id pop it in here
 
goto API Key and the Api code had unrecognised charters they appear as Squares
If you are using encryption you need to set the key AND run the commands. Otherwise you will end with these issues.

dont know what this might have to do with it but thought id pop it in here
Unrelated, that's your server not handling filesystem permissions properly.

👉 Not bugs, moving to Community Help.
 
Back
Top