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- Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
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An error occurred while loading Chevereto.
- Thread starter friv
- Start date
Hi @friv
Community Help is user-driven with no guaranteed response time (see the pinned checklist). If you need faster/guaranteed support, Extra Support or a Pro Subscription gets you that.
A quick code search indicates that the error message is generated in this line: https://github.com/chevereto/chever...dfae0bf3ac844a/app/legacy/load/loader.php#L72
That message is a generic fallback, the real error gets written to your server's PHP error log, not shown on screen (see loader.php line 72 in the source). Check your error log (commonly error_log, or your host's PHP error log path) for a line starting with [CHEVERETO LOAD ERROR] and paste that here. That'll have the actual exception, file, and line number needed to help you.
Community Help is user-driven with no guaranteed response time (see the pinned checklist). If you need faster/guaranteed support, Extra Support or a Pro Subscription gets you that.
A quick code search indicates that the error message is generated in this line: https://github.com/chevereto/chever...dfae0bf3ac844a/app/legacy/load/loader.php#L72
That message is a generic fallback, the real error gets written to your server's PHP error log, not shown on screen (see loader.php line 72 in the source). Check your error log (commonly error_log, or your host's PHP error log path) for a line starting with [CHEVERETO LOAD ERROR] and paste that here. That'll have the actual exception, file, and line number needed to help you.
Ok. Here is a error log
[06-Aug-2026 16:50:19 UTC] [CHEVERETO LOAD ERROR] Error: Failed opening required '/home/image/public_html/app/vendor/composer/../../src/Legacy/G/functions.php' (include_path='.:/opt/alt/php84/usr/share/pear:/opt/alt/php84/usr/share/php:/usr/share/pear:/usr/share/php') /home/image/public_html/app/vendor/composer/autoload_real.php:42
[06-Aug-2026 16:50:19 UTC] [CHEVERETO LOAD ERROR] Error: Failed opening required '/home/image/public_html/app/vendor/composer/../../src/Legacy/G/functions.php' (include_path='.:/opt/alt/php84/usr/share/pear:/opt/alt/php84/usr/share/php:/usr/share/pear:/usr/share/php') /home/image/public_html/app/vendor/composer/autoload_real.php:42
The message mentions that it failed to load the functions file, either the file is missing or perhaps script halts because your PHP version doesn't match what Chevereto expects.
For PHP version support refer to this document: https://v4-docs.chevereto.com/application/stack/php.html
For PHP version support refer to this document: https://v4-docs.chevereto.com/application/stack/php.html
Barry
💖 Chevereto Fan
Use php 8.2
This one is likely because a custom yara rule on top of the anti-virus software (usually clamav) giving a false positive webshell at
At this time I've detected the issue on Namecheap hosting, perhaps it affects other cPanel providers.
/app/src/Legacy/G/functions.php. The AV daemon will flag this file and remove it from the filesystem, causing Chevereto to fail loading.At this time I've detected the issue on Namecheap hosting, perhaps it affects other cPanel providers.