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An error occurred while loading Chevereto (Trying to update from 1.6.2)

Status
Not open for further replies.
Version
4.3
PHP version
8.1 or 8.3
Database driver
MariaDB
Database version
10.11.15
Web browser
Firefox 145.0.2 or Chrome 143.0.7499.40
M

Misterg

Chevereto Noob
I am trying to update from 1.6.2 free, following the instructions here

>Remove app/vendor from your Chevereto V3 installation
Click to expand...

Done

>Override Chevereto V3 files with Chevereto V4 files
Click to expand...

Done - I copied all files extracted from the chevereto-4.3.zip file (6MB) to my album folder

>Switch to PHP 8
Click to expand...

Done (Initially I tried 8.0, got a warning and changed to 8.4, experienced the error below, then changed to 8.3, but this made no difference)

>Create app/env.php (see remark below)
Click to expand...

I renamed app/settings.php to app/env.php

The contents seemed to be correct, but I'm not sure about db_driver:
<?php
$settings['db_host'] = 'localhost';
$settings['db_name'] = 'mistergo_cheve15';
$settings['db_user'] = 'mistergo_cheve15';
$settings['db_pass'] = 'XXXXXXXXXX';
$settings['db_table_prefix'] = 'chpt_';
$settings['db_driver'] = 'mysql';
$settings['db_pdo_attrs'] = [];
$settings['debug_level'] = 1;
Click to expand...

>Proceed with database migrate
Click to expand...

I am unable to load Cevereto - I get the message "An error occurred while loading Chevereto."

The error log is:

[CHEVERETO LOAD ERROR] Error: Failed opening required '/home/mistergo/public_html/photo/app/legacy/load/../../vendor/autoload.php' (include_path='.:/opt/cpanel/ea-php81/root/usr/share/pear') /home/mistergo/public_html/photo/app/legacy/load/loader.php:23
Click to expand...

It is looking for the file that was removed when I removed app/vendor.

I have searched this forum to try and find a solution, but was not successful.

Any help would be appreciated.

Thank you,

Andy
 
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Hello Andy

Misterg said:
one (Initially I tried 8.0, got a warning and changed to 8.4, experienced the error below, then changed to 8.3, but this made no difference)
Click to expand...
This is the PHP version support table: https://v4-docs.chevereto.com/application/stack/php.html

Misterg said:
I renamed app/settings.php to app/env.php
Click to expand...

Upgrading

Image and Video hosting software
v4-docs.chevereto.com v4-docs.chevereto.com

1765411882648.png

Make sure that you update the contents accordingly app/env.php

Misterg said:
It is looking for the file that was removed when I removed app/vendor.
Click to expand...
You downloaded the source code, not the software package. Is not the same thing.

You need this: https://github.com/chevereto/chevereto/releases/tag/4.3.7 (about 36MB)
 
Upvote 0 Downvote
Hello again - I have come back to this.

I have been partially successful in upgrading to 4.2.5*.

I am able to connect to the database, log in and view photos. The database update reported OK.

I get an error screen whenever I attempt to access the dashboard. Although I was able to reach the Settings -> System page, and could change the 'Debug errors' box to 'Enable', it reverted to 'Disabled' every time I saved the settings. I manually added debugging to the app\env.php file and get the following error message when attempting to access the dashboard:


chev2.png


***********************************
Backtrace:

0 /home/mistergo/public_html/photo/app/legacy/routes/dashboard.php:339{main}()

------------------------------------------------------------

1 /home/mistergo/public_html/photo/app/src/Legacy/G/Handler.php:455Chevereto\Legacy\G\Handler->{closure}(Chevereto\Legacy\G\Handler(#16))

------------------------------------------------------------

2 /home/mistergo/public_html/photo/app/src/Legacy/G/Handler.php:179Chevereto\Legacy\G\Handler->processRequest()

------------------------------------------------------------

3 /home/mistergo/public_html/photo/app/legacy/load/web.php:662Chevereto\Legacy\G\Handler->__construct(bool(true), Closure(#18), Closure(#15))

------------------------------------------------------------

4 /home/mistergo/public_html/photo/app/legacy/entrypoints/index.php:45require_once(string(length=56))

------------------------------------------------------------

5 /home/mistergo/public_html/photo/index.php:12require_once(string(length=65))

***********************************************

app/env.php is as follows:

<?php

return [
'CHEVERETO_DB_HOST' => 'localhost',
'CHEVERETO_DB_NAME' => 'xxxxxxxxxxxxxxxx',
'CHEVERETO_DB_PASS' => 'xxxxxxxxxx',
'CHEVERETO_DB_PORT' => '3306',
'CHEVERETO_DB_USER' => 'xxxxxxxxxxxxxxxx',
'CHEVERETO_DB_TABLE_PREFIX' => 'chpt_',
'CHEVERETO_ENCRYPTION_KEY' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
'CHEVERETO_DEBUG_LEVEL' => '3'
];


I am now at a loss as to how to proceed.

Any assistance would be appreciated.

Thanks,

Andy


*I tried 4.5.5, 4.4.2 and kept getting an error as soon as I logged in.

4.3.7 allowed me to connect to the database and log in, but I was unable to update the database or access the dashboard. The error log showed repeated entries as follows:

"[16-Jul-2026 08:50:27 UTC] PHP Warning: require_once(/home/mistergo/public_html/photo/app/legacy/load/../../vendor/autoload.php): Failed to open stream: No such file or directory in /home/mistergo/public_html/photo/app/legacy/load/loader.php on line 23"

It seems autoload.php was looking for '/composer/autoload_real.php' which didn't seem to exist in the installation (no composer directory)

I therefore decided to try an even earlier version...
 
Upvote 0 Downvote
Rodolfo said:
Why you are updating to 4.2.5 and not the latest release (4.5.5)?
Click to expand...

Sorry, I tried to explain at the end of my post above:

I tried 4.5.5 and kept getting an error as soon as I tried to log in (no login screen - just an error). Same with 4.4.2.

4.3.7 allowed me to connect to the database and log in, but I was unable to update the database or access the dashboard. The error log showed repeated entries as follows:

"[16-Jul-2026 08:50:27 UTC] PHP Warning: require_once(/home/mistergo/public_html/photo/app/legacy/load/../../vendor/autoload.php): Failed to open stream: No such file or directory in /home/mistergo/public_html/photo/app/legacy/load/loader.php on line 23"

It seems autoload.php was looking for '/composer/autoload_real.php' which didn't seem to exist in the installation (no composer directory)

I therefore decided to try an even earlier version.
 
Upvote 0 Downvote
If you download the "source code" file you need to build the vendor dependencies on your own, because it is just the source code.

You need to download the "4.x.y.zip" file, because that is the distribution package.
 
Upvote 0 Downvote
Rodolfo said:
If you download the "source code" file you need to build the vendor dependencies on your own, because it is just the source code.

You need to download the "4.x.y.zip" file, because that is the distribution package.
Click to expand...
Yes, sir - that is what I have done. I deleted everything in my original installation directory except the images directory (as it contains my current images). I expanded the zip file and copied everything except the images directory to my installation directory.
 
Upvote 0 Downvote
@Misterg I've just downloaded 4.3.7 from https://github.com/chevereto/chevereto/releases/download/4.3.7/4.3.7.zip

Here is the file you keep saying is not there:

1784471012557.png

Chances are you are not using a package distributed by us, in which case I refuse to provide support for.
 
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