• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

An error is reported when the dashboard automatically updates the version

slomoo

slomoo

Chevereto Member
尊敬的用户，您的许可证中包含软件支持。 请注意：
  • ⚠️ 开票前检查修补程序
  • ⏳ 票务响应时间在30 天内
  • 🇨🇱 支持在CLST工作时间内提供
  • 🚧 软件支持仅涵盖软件问题
  • 👉 必须提供调试信息
▶ 复制步骤

在此处写下触发事件所需的所有步骤。请按照以下示例进行操作：
  1. [示例：从 3.17 更新到 3.20]
😢 意想不到的结果

在安装过程中，EXIF. 报缺少PHP，估计是缺少EXIF扩展，于是我重新安装了一个PHP的EXIF扩展，重启PHP和nginx，网站报500

[示例：网站响应 500 错误，在某些路由中它只是一个白屏。来自服务器的调试是...]

📃 错误日志信息

提供错误日志消息（如果有）。如果您发现难以调试，请考虑购买额外支持。

[示例：必须附加/粘贴与此问题相关的服务器错误日志]
 
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