After updating to v3.14.1 the website doesn't load anymore. At all.

[zalmoxis]

🎯Description of the issue

After updating to v3.14.1 the website is borked. Doesn't load at all, just shows a white page.

▶🚶‍Reproduction steps

I've logged in to the dashboard, clicked Notifications, clicked update. Update went through successfully but the website doesn't work anymore. It's hosted by TMD, you installed it - no modifications have been made.

😢Unexpected result

Instead of loading the website, a white page is shown.

📃Error log message

No errors can be picked up as the site itself doesn't even load anymore.

 

[Rodolfo]

The license in the alleged domain is associated to this user: https://chevereto.com/community/members/zumbadumba03.81530/

There's a procedure to debug this situation, kindly check this: https://chevereto.com/community/threads/common-conflicting-issues-and-error-handling.4280/

Once you get the error please let me know, otherwise provide access to your server to detect the issue on your behalf.

 

[Rodolfo]

Following up with this issue, I need to know if you had any issues with the procedure. If you want us to check, kindly provide cPanel credentials.

 

[Support]

Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.