• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

1No image have been uploaded

gamejump

Chevereto Member
Dear user, kindly note that Tech Support is free, but please note:

  • ⚠️ Check hotfixes first
  • ⏳ Ticket response time is within 72-hours if you need a faster response purchase Extra Support
  • 🇨🇱 Support is delivered in CLST working hours
  • 🚧 Tech Support only covers software issues
▶ Reproduction steps
  1. updated to 3.20.10
  2. during the image upload
  3. on upload form
😢 Unexpected result

No image have been uploaded


📃 Error log message

  • 222402390_311464893...7743620965594_n.png - Something went wrong:⚠ errorId #dd9cac0ff0c8c66d
    Printed debug is enabled because debug_level=3
    Unsupported image type. GD driver is only able to decode JPG, PNG, GIF or WebP files.
    #0 /home/imgfynet/public_html/app/vendor/intervention/image/src/Intervention/Image/AbstractDecoder.php(339): Intervention\Image\Gd\Decoder->initFromPath()
    #1 /home/imgfynet/public_html/app/vendor/intervention/image/src/Intervention/Image/AbstractDriver.php(66): Intervention\Image\AbstractDecoder->init()
    #2 /home/imgfynet/public_html/app/vendor/intervention/image/src/Intervention/Image/ImageManager.php(54): Intervention\Image\AbstractDriver->init()
    #3 /home/imgfynet/public_html/app/vendor/intervention/image/src/Intervention/Image/ImageManagerStatic.php(58): Intervention\Image\ImageManager->make()
    #4 /home/imgfynet/public_html/app/lib/classes/class.image.php(445): Intervention\Image\ImageManagerStatic::make()
    #5 /home/imgfynet/public_html/app/lib/classes/class.image.php(734): CHV\Image::watermark()
    #6 /home/imgfynet/public_html/app/routes/route.json.php(90): CHV\Image::uploadToWebsite()
    #7 /home/imgfynet/public_html/lib/G/classes/class.handler.php(230): G\Handler->{closure}()
    #8 /home/imgfynet/public_html/lib/G/classes/class.handler.php(130): G\Handler->processRequest()
    #9 /home/imgfynet/public_html/app/web.php(407): G\Handler->__construct()
    #10 /home/imgfynet/public_html/app/loader.php(230): require_once('/home/imgfynet/...')
    #11 /home/imgfynet/public_html/index.php(20): include_once('/home/imgfynet/...')
    #12 {main}
 
Back
Top