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Welcome to the Chevereto user community!
Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.
Please keep in mind:
- 😌 This community is user driven. Be polite with other users.
- 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
- 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
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Chevereto Support CLST
Support response
- 🤴 Extra Support is delivered within 24-hours.
- 🦄 Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
- 📅 Bug Tracking requires an active Chevereto self-hosted subscription.
- 🏥 Community Help is user driven. Be polite with other users and do not expect official support.
Support checklist
- ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
- ✅ Confirm that the server meets the System Requirements
- 🔥 Check for any available Hotfix - your issue could be already reported/fixed
- 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response
Why do viruses get in?
- Thread starter Champion
- Start date
Dear user,
There's no mention of an antivirus in features or anywhere. You are expecting something that I don't offer, you will get disappointed all the time if you take from granted things that I don't mention neither offer.
An additional step to check for viruses/malware could be added, but as V3 doesn't have define any base OS I didn't pursue the intention of adding that check. V4 will explicitly define the OS where the software will available, making easy to provide this step either for me or for any third-party dev.
All these years the software has worked without an AV, you are overreacting the implicances of this.
There's no mention of an antivirus in features or anywhere. You are expecting something that I don't offer, you will get disappointed all the time if you take from granted things that I don't mention neither offer.
An additional step to check for viruses/malware could be added, but as V3 doesn't have define any base OS I didn't pursue the intention of adding that check. V4 will explicitly define the OS where the software will available, making easy to provide this step either for me or for any third-party dev.
All these years the software has worked without an AV, you are overreacting the implicances of this.