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    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
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When I try to upgrade it from V3.18 to V3.20, errors come. How to fix it? It's urgent!

myyihang

Chevereto Member
The system has encountered errors in your server setup that must be fixed to use Chevereto:

  • Exchangeable image information (Exif) is not loaded in this server. Exif is required to handle image metadata.

Any buddy can help?
 
The system has encountered errors in your server setup that must be fixed to use Chevereto:

  • Exchangeable image information (Exif) is not loaded in this server. Exif is required to handle image metadata.

Any buddy can help?

Enable the Exif extension on your php . I suggest you to read the documents of Chevereto as you may face many more issue if the dependencies are not installed.
 
I had the same problem and as they tell you, I informed my hosting, they activated that module and another one that was missing in my hosting, GD WebP, and now it works fine.
 
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