• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

v4 error

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When asking for help do please describe how you got there, so others can help you. The free support layer in Chevereto is user powered, you need to collaborate with other users.
 
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Host an info.php file so it will be helpful to guide you.

Also basic things to check

1) PHP version as recommended
2) All PHP extensions

Thats it. First ensure you are meeting this and reply here .
 
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