Upload image over 1mb not working with browse from computer but worked with url upload

[Ivangr85]

🎯Description of the issue

When i tried to upload bigger images i am getting error, it is failing to upload (internal server error). This happens when i upload from computer, but when i try upload from url of that same image it is working.

▶🚶‍Reproduction steps

1. Go to Dashboard > Upload > Upload image from your computer
2. Select image and click open and then private upload

😢Unexpected result

Images are not getting uploaded at all and the system throws "An error occurred, try again later". When i click on error report it is saying "Server error (Internal server error) "

📃Error log message

I'v enabled error logging and set debug level to 3 but there is nothing in error logs nor it displays any errors.

 

[stevenchu]

This might out of consideration, but do you have any PHP_Upload limit or webserver upload limit existed? (Or any CDN/WAF that have this feature deployed?)

 

[Ivangr85]

Php limits for max post size and max upload size are 32MB, execution time 120s and memory limit 512mb. Site is running through cloudflare, but when i disable cludflare problem doesn't go away. Weird thing is url upload for same image is working.

 

[Rodolfo]

I need an actual error log entry to be able to assist you. We don't have access to your website by any means.

You should check your server logs, and if you don't have, then your server is not configured to log errors.

This topic could help you: https://chevereto.com/community/threads/common-conflicting-issues-and-error-handling.4280/

 

[DeCysos]

413 errors occur when the request body is larger than the server is configured to allow. Here’s how you can fix it, depending on your web server:

• Apache: Set the LimitRequestBody directive in either your httpd.conf file or a local .htaccess file. (https://stackoverflow.com/a/3719358/1688568)
• Nginx: Set the client_max_body_size directive in nginx.conf (http://www.cyberciti.biz/faq/linux-unix-bsd-nginx-413-request-entity-too-large/)
• IIS: Set the uploadreadaheadsize config setting (http://blogs.msdn.com/b/jiruss/arch...arge-can-t-upload-large-files-using-iis6.aspx)

You also might want to try increasing PHP’s upload_max_filesize and post_max_size settings in php.ini or using the php_value directive in your .htaccess file if you’re using Apache (http://davidwalsh.name/php-values-htaccess).

 

[Ivangr85]

Thanks man, adding client_max_body_size directive to http block in nginx.conf and setting it to 4mb fixed the issue.