Upgrading cpanel website turns into blank page

[bukovcanac]

Hi all.
Upgrading the cpanel and changing the server my website turns just into blank page. i was on 3.18 version with out any issues before.
Any advice will appreciate it very much. Website is vilavelebita.com

Thank you very much!

 

[imghut]

Be more specific, the more details the easier it is to help, chaging the server? you mean move to new host? we need details of everything you did.
Check error logs, turn on php error reporting "display_errors = on"
Make sure the new server, if that is what have moved to is on the correct PHP version, 7.4 is needed now.
Help us to help you 😉

 

[bukovcanac]

I did move server, checked error logs, there is no error file in the folder at all. Did enable display_errors = on true php editor manager and php version is 7.4 and webpage is not showing simple nothing at all just blank page. Very strange free version installed true softaculous works just fine.
How the network licenses work?

Thank you very much for reply

 

[Rodolfo]

Very strange free version installed true softaculous works just fine.

The free version is actually a different software. Check the system requirements.

 

[bukovcanac]

Would be that covered to fix with Extended support? Can't work it out what would be problem 🙄

Thanks

 

[JakeSully]

Would be that covered to fix with Extended support? Can't work it out what would be problem 🙄

Thanks

only way is to look for error_log from there paste it here and we will see what error you have, if lucky it might be complaining a extension is missing or so.

 

[siddharth]

Hi all.
Upgrading the cpanel and changing the server my website turns just into blank page. i was on 3.18 version with out any issues before.
Any advice will appreciate it very much. Website is vilavelebita.com

Thank you very much!

Today I faced the same issue, when I am trying to install chevereto, I just saw a simple white page. Later I discovered that it is because of the missing extensions. So I installed the missing extensions, configured the SSL properly and then restarted the NGINX and PHP, white page is gone.

@Rodolfo It will be helpful if you add a server readiness during installing or setting up website. And so people can find out what is missing.

Example: In Magento when ever we do a install, the very first page is to check the server environment and then it shows what is missing in the server and then once all are satisfied it allow us to install. This helps the first timer as it involves lots of extensions.

Where as if we move one server to another server, we may miss few extension again, so what we used to do over here, we will edit the .env files to different name and so system will treat a new installation and then , we will find what missing in the readiness page and then install missing stuffs and our website will work again when we move.