• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

update gives error

Some web servers have very aggressive cache settings, which could be causing the system (Chevereto) to don't read the actual updated file on your disk. Make sure to clear any server cache.

If that doesn't help, try manually uploading the system files.
  • Download the latest release
  • Backup all your file changes (theme, routes, etc.)
  • Upload all the files and folders from the chevereto folder
  • Login to your website (admin user) and then go to /install
  • Restore or merge your file changes (only if needed)
 
Some web servers have very aggressive cache settings, which could be causing the system (Chevereto) to don't read the actual updated file on your disk. Make sure to clear any server cache.

If that doesn't help, try manually uploading the system files.
  • Download the
  • Backup all your file changes (theme, routes, etc.)
  • Upload all the files and folders from the chevereto folder
  • Login to your website (admin user) and then go to /install
  • Restore or merge your file changes (only if needed)
So how do I clear the server cache? Which way should I follow?
 
If you don't know how to clear the cache then proceed with the manual update procedure described in my previous post.
 
Back
Top