Update Caused 500 Error

[curtsnow]

▶ Reproduction steps

1. I installed the update to 3.18.0 (I had hoped it would fix an issue with no cover images being generated for newly created albums.)
2. I have since had my web host restore the site from backup, so it is back up and running on 3.17.0

😢 Unexpected result

The software update to 3.18.0 resulted in a 500 server error.

📃 Error log message

[02-Mar-2021 16:18:21 UTC] PHP Warning: require(/home/bfp/public_html/app/vendor/composer/../symfony/translation/Resources/functions.php): failed to open stream: No such file or directory in /home/bfp/public_html/app/vendor/composer/autoload_real.php on line 69

[02-Mar-2021 16:18:21 UTC] PHP Fatal error: require(): Failed opening required '/home/bfp/public_html/app/vendor/composer/../symfony/translation/Resources/functions.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/bfp/public_html/app/vendor/composer/autoload_real.php on line 69

I have attached a TXT file with the errors generated during the installation.

 

[Rodolfo]

Try running composer install in the alleged path.

 

[curtsnow]

Try running composer install in the alleged path.

I'm sorry, but I have no idea what that means. Can you please clarify for me? I am not a coder or programmer.

I've never run into any problems like this with past updates. This is the first problem I've ever had.

 

[Rodolfo]

Try doping manual update as described here: https://v3-docs.chevereto.com/setup/update-guide.html#manual-update

I've never run into any problems like this with past updates. This is the first problem I've ever had.

Thanks for the info.

 

[curtsnow]

Try doping manual update as described here: https://v3-docs.chevereto.com/setup/update-guide.html#manual-update


Thanks for the info.

Thanks. I'll try to do this when I have a some free time.

 

[Support]

Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.