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Unable to install

M

mcocat

Chevereto Member
👉Fill out this template accordingly with the issue you are experiencing. Add relevant files if needed. 🚧🚦Don't @mention to grab attention. Don't edit the titles of this template. Remove this paragraph when done.

🎯Description of the issue

using the installer.php I get the following error - "Error performing HTTP request"

▶🚶‍Reproduction steps
  1. start installer from installer.php
😢Unexpected result



📃Error log message

1587774898320.png
 
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Hi, I can see your website working so assume that this is not longer an issue. Sorry for the late reply, but unfortunately your ticket was delayed because it was received out of work hours (weekend).

The installer works by downloading the software, extracting it and finally it attempts to post to /install. In your case the installer failed in the very last step, so the software was downloaded and extracted, but not installed. By heading to /install the process could be completed.

This shouldn't affect the one-click update system as it works slightly different, I hope that this is just a one time issue for you.

Cheers,
Rodolfo.
 
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