• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Unable to install

mcocat

Chevereto Member
👉Fill out this template accordingly with the issue you are experiencing. Add relevant files if needed. 🚧🚦Don't @mention to grab attention. Don't edit the titles of this template. Remove this paragraph when done.

🎯Description of the issue

using the installer.php I get the following error - "Error performing HTTP request"

▶🚶‍Reproduction steps
  1. start installer from installer.php
😢Unexpected result



📃Error log message


1587774898320.png
 
Hi, I can see your website working so assume that this is not longer an issue. Sorry for the late reply, but unfortunately your ticket was delayed because it was received out of work hours (weekend).

The installer works by downloading the software, extracting it and finally it attempts to post to /install. In your case the installer failed in the very last step, so the software was downloaded and extracted, but not installed. By heading to /install the process could be completed.

This shouldn't affect the one-click update system as it works slightly different, I hope that this is just a one time issue for you.

Cheers,
Rodolfo.
 
Back
Top