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The problem after the v4.4.0 update

Version
4.4.0
PHP version
8.3
Database driver
MariaDB
Database version
10.11.7-MariaDB
Web browser
Chrome

zupic

Chevereto Member
I can't log in with my password after the update. Help me get in
 

Attachments

  • Скриншот 13-12-2025 095249.jpg
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I got a similar problem and reloaded Version 4.3.7 using the downloaded zip file, uploaded to my server public_html and then unzipped musing the file manager in cpanel.

The database did not need to be restored.

You should always take your site temporarily offline, and backup the database, before doing an update.

I use the utilities cPanel and phpMyAdmin provided by my host plus FileZilla to upload files.
 
By the way. The last time I tried a manual update I kept getting problems with captcha thinking I was a robot. I don't know if that is a related problem or something else.

In any case, for the moment, I will stay with version 4.3.7
 
For me:
  • Server: LiteSpeed ~ s12008.lon1.stableserver.net
    Linux/litespeed
  • MySQL: 11.4.9-MariaDB
  • PHP version: 8.3.28
  • Browser: Firefox

Error and log:

Something went wrong​
Please try again later. If the problem persists don't hesitate to contact the system administrator.​
2025-12-17T14:31:48+00:00 • 6942bed4bd2cd​
[17-Dec-2025 14:37:13 UTC] [CHEVERETO LOAD ERROR] Error: Class "ComposerAutoloaderInit0c3d8a73120336c9a495910e264f18ba" not found /home/tmimgcom/public_html/app/vendor/autoload.php:22​
I will open a separate bug report.
 
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