• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Should I touch any config on arvixe + chevereto?

A

ataliano

Chevereto Member
Hi guys,

Just placed an order with arvixe + chevereto and so far the performance is horrible. The software came pre-installed and everything worked fine, that's nice, but after a day online, I'm seeing that the site goes down lots of times during the day.

I'm guessing if maybe I need to touch something or maybe add some configurations on arvixe besides the auto-install in order to enhance the current performance... as I don't see why it's failing so many times. I've got only two users and ~20 images on it... not that much bandwith yet (and if the plattform works I expect more bandwith to come...)

Should I do something on my side or should I contact arvixe guys directly?

Thanks!
 
Offline can be causes by many things so before say that is configuration you should check the log files at your own or tell @greggarvixe about it. Also feel free to contact Arvixe support at their website.
 
You must log in or register to reply here.
Back
Top