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Settings not saving

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seanbrai

seanbrai

Chevereto Member
This is one of many problems with settings not saving. I disabled the powered by setting and when I saved this action it automatically re-enabled the setting. This is happening for many features and will not save the settings I select. Why is this happening
1638955844903.png
 
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Hi,

You need to inspect the server response when sending these requests. Depending on the status code of these I can analyze further actions.
  1. Go to Dashboard, Settings, Website and disable "Powered by Chevereto".
  2. Open your web browser console (F12)
  3. Go to the "Network" tab and check "Preserve log", click on "Doc" under Filter
  4. Go back to the Dashboard form, click Save changes button
  5. Go back to the browser console network tab, click on the Request under the browser console, go to headers
  6. Paste the headers response (screen) here.
 
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Dear @seanbrai,

Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.

Please, don't hesitate to create a new ticket if this matter is still causing you trouble. If this is already solved you can ignore this message.
 
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