• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

Must read Reminder: Check requirements

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Rodolfo

🥑 Chevereto Godlike
Chevereto Staff
Administrator
Dear community,

System requirements​


Kindly remember to always check the system requirements before asking for help. Do not skip checking requirements.

If you did not check requirements and you got a system requirements error then fulfill the alleged requirement on your server. Easy as that, don't ask, simply read the message and fix your server.

If you don't know how-to fix your server then ask proplery providing your server scope, indicate how/where you run the system, what you tried so far. We encourage you to ask in a manner such as the stuff you are asking is your problem, not an error of the software.

Updates​


All updates always carry stack updates you need to constant check our requirements documentation.

Do not update the software if you aren't ready to update your server. The software won't work with outdated requirements. You can always try with a clean installation just to see if it works.

Please note that tempering the code for supporting old servers is not supported neither advised.
 
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