Well, I will be glad to help but you will need to provide more details I mean, this kind of stuff can fail for multiple reasons and you don't even mention if your website is on a sub-directory or is a sub-domain within a root public folder, etc. What I'm trying to say is that you must provide more details if you want to get help.
If you don't want to share that information then refer to your hosting company, Chevereto doesn't handle your redirects (your server does) so at script side there's nothing to do regarding this issue.
You will need to refer to your webhosting, like I said, Chevereto doesn't handle that redirect so ask your hosting company because I don't have any clue in how they implement mod-rewrite or the vhost.