• Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • 😌 This community is user driven. Be polite with other users.
    • 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
    • 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • ✅ Confirm that the server meets the System Requirements
    • 🔥 Check for any available Hotfix - your issue could be already reported/fixed
    • 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response

Must read Re: Something went wrong

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Version
All
Website URL
https://chevereto.com
PHP version
8
Database driver
MySQL
Database version
All
Web browser
Cromino
Rodolfo

Rodolfo

🥑 Chevereto Godlike
Chevereto Staff
Administrator
Received one of these and not sure what it means?

1664545439708.png
  1. Don’t panic! No need to run in circles.
  2. Review the support checklist. This is a documented error report for production.
  3. Get the actual error (like this example), then open a bug ticket.

Remember, topics with only a “Something went wrong” message won’t get much attention. That generic message alone doesn’t help identify the problem.

Do your part: include the specific error details to enable meaningful community support.

Saw someone running in panic? Share this topic with them to help guide them back on track!
 
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